The Reserve Paradisus Playa Del Carmen (Adults Only) Hotel, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

5 Av Esq Calle 112, Playa del Carmen, Mexico, 77719

The Reserve Paradisus Playa Del Carmen, a 4.5-star adults-only resort on the Riviera Maya, features 25000 square feet of conference facilities, YHI Spa with hydrotherapy circuit, and three large pools with a private beach area.

Modern Room Amenities

120 air-conditioned rooms at The Reserve Paradisus Playa Del Carmen come with iPod docking stations, plasma TVs, balconies, sitting areas, and in-room safes.

Multiple Dining Venues

14 restaurants and a café serve daily buffet breakfast from 6 AM, with select venues requiring additional charges for special dinners and dishes.

Activities and Business

Daily activities include workshops, tastings, classes, and water sports at Family Concierge at Paradisus Esmeralda. The business center offers 25000 square feet of meeting space with modern technology.

Central Resort Location

Located 3 miles from Aeropuerto de Playa del Carmen, the resort provides access to Quinta Avenida (1.5 miles), Mamita's Beach Club (1.5 miles), and nearby art galleries including Galeria Luis Sottil (0.2 miles).

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family One-Bedroom Pool Side Suite

Max:

3 persons

650 sq. feet

Bed options:

2 Double beds

Pool view

Shower

Coffee machine

room details

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Family One-Bedroom Suite

Max:

3 persons

650 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

Check Prices

Master One-Bedroom Suite

Max:

3 persons

895 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center

Playa del Carmen 1.7 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 2.5 mi

Cancun (CUN) 33.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Baggage storage

24-hour services

General

Wi-Fi
Safe deposit box
Elevator

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Swimming pool
Jacuzzi

Room features

Air conditioning
In-room safe
Mini-bar
Sitting area
Balcony
Ironing facilities

Media

Television
Telephone
CD player
AM/FM alarm clock

Location

5 Av Esq Calle 112, Playa del Carmen, Mexico, 77719

Map view

5 Av Esq Calle 112, Playa del Carmen, Mexico, 77719

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

1.7 mi

Beach

Point Esmeralda

3300 ft

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

4900 ft

Gallery

Tierra Huichol

5000 ft

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

4300 ft

Beach

Kool Beach Club

1.3 mi

Albatros

Martina Beach Club

1.1 mi

Carretera Federal Tulum Km 244 A 5 Kilometros Del Cenote Dos Ojos

Cenote Misterio Maya

1.1 mi

Beach

Grand Coral Beach Club

1.3 mi

Av.10 Manzana 144

The Union

4700 ft

Gallery

La Galeria de Playa Art Gallery

1.3 mi

Beach

Mamita's Beach Club

1.5 mi

Avenida entre 24 y 34 calles 5a

Caminarte

1.3 mi

Carr Federal Mza 20 Lt 02

Go Natural Explorers

4100 ft

Beach

Shangri-la's Beach

1.2 mi

Gallery

Riviera Art Gallery

1.4 mi

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

1.4 mi

Av. Benito Juárez

Los Fundadores Park

2.1 mi

Beach

Playacar

1.4 mi

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

1.4 mi

Museums

3D Museum of Wonders

1.8 mi

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

1.5 mi

Store

ME Dive Center

1.2 mi

Shangri-la Caribe Beach Village Resort

1.0 mi

Church

Nuestra Senora del Carmen Catholic Church

1.7 mi

Beach

Playa Mamitas

1.2 mi

Museums

Museo Frida Kahlo Playa Del Carmen

1.8 mi

Nearby

Gallery

Galeria Luis Sottil

1200 ft

Calle 88 Norte

Playa Publica 88

1900 ft

Gallery

Amate Gallery

1200 ft

Restaurants

Bana Restaurant

3600 ft

5a Avenida S/N

La 88

300 ft

Mza 460 Avenida 5

Los Asados de Patzcuaro

500 ft

Restaurant

Mole

3200 ft

Calle Quinta Avenida s/n

Gaspachos de la Quince

1500 ft

Avenida 15 N

Tributo Restaurante & Bar

1200 ft

Avenida 5TA Norte

Olio

2700 ft

5a Avenida S/N Cor. Calle 88 Mz 569

XG Sabor Extra

1900 ft

Restaurant

Pinchestortaspdc

1900 ft

Calle 110 norte entre 5ta av y 10 av Hacia la Playa Punta Esmeralda

Sal. Steak - Cave

2000 ft

5 Av Esquina Con Calle 112 Paradisus Playa Del Carmen

La Jungla de la Riviera

2400 ft

Avenida 10 Corner Calle 70

Reviews and Ratings

Feedback from previous guests about their experience.

70%

enjoyed the hotel and would happily return

7.0/10

Very good

Rooms

9.4

Location

8.6

Service

9.6

Dining

8.4

Duane

United States of America, March 2025

6.4/10

My stay at The Reserve Paradisus Playa Del Carmen was a amazing experience, highlighted by really good staff and stunning facilities. While I absolutely loved the Family Concierge services and the variety of dining options, the beach area left much to be desired due to cleanliness issues. Overall, it was a vacation to remember, though I have some reservations about returning.

Rooms

9.0

The room was spacious and comfortable, featuring a jacuzzi on the balcony which added a touch of luxury to my stay. We had a wonderful view and the decor was inviting.

Service

10.0

The service was excellent throughout my stay. The staff was genuinely welcoming and made every effort to ensure I was comfortable.

Location

6.0

The location provided easy access to various amenities and restaurants, including the exclusive Olio for breakfast. However, the beach was disappointing and needed more upkeep.

Dining

8.0

Dining was a highlight, with numerous options to choose from, and I especially enjoyed the modern Mexican food at Mole. That said, the desserts were lackluster and could use improvement.

Facilities

7.0

The facilities, including the adults-only pool and spa, were well-maintained and offered an excellent environment for relaxation. However, the beach situation was quite disappointing.

Robert

United States of America, February 2025

7.4/10

I had a nice stay at The Reserve Paradisus Playa Del Carmen. the food and service were very nice, but there were some issues with the entertainment and dining options that could be improved. Overall, my experience was good, and I would consider returning.

Rooms

10.0

The room was spacious and comfortable, perfect for my family with a jacuzzi on the patio that was nice to have.

Service

10.0

The service was really good, particularly at the kids club where the staff paid great attention to detail and always greeted us with a warm smile.

Location

10.0

The hotel is in a beautiful area on the beach, and our dining experiences often felt special and private, especially in family-friendly zones.

Dining

8.0

The dining experience was generally excellent. I loved the fresh, delicious food options, but missed some of the familiar menu items from previous visits.

Facilities

6.0

The facilities were well-maintained and inviting, but I found that the entertainment options could have been more varied during our stay.

Jordan

United States of America, February 2025

7.4/10

My stay at Paradisus Playa Del Carmen was very nice, offering spacious rooms and friendly service. The food was generally great, with standout options like the Mexican restaurant. However, I did encounter some slow service at the beach bar, which detracted from the experience.

Rooms

10.0

I stayed in a spacious room with a king-sized bed, which was well maintained and clean throughout my visit.

Service

9.0

The service was really good, with staff always providing genuine smiles and personalized attention to detail. My butler was particularly great, ensuring all my needs were met quickly.

Location

10.0

The hotel's location is fantastic, situated right on the beach, which made for easy access to beautiful views and relaxing vibes.

Dining

8.0

Dining options were varied and mostly excellent, especially at the Mexican restaurant which was a favorite of mine. However, I found the options at the Olio restaurant lacking compared to others.

Facilities

9.0

The facilities were great, especially for families. I particularly enjoyed the new water park, which was great fun for all ages.

Barbara

United States of America, December 2024

5.6/10

My stay at The Reserve Paradisus Playa Del Carmen was pretty fantastic overall! I loved the cleanliness and gorgeous landscapes around the resort. The pool scene was great, but I found the nightlife a bit lacking for my taste. Also, the beach wasn't ideal due to all the seaweed, but I made the most of it by enjoying the pools instead.

Rooms

8.0

I had a spacious room with a massive bathroom and shower. The mini bar was restocked daily, which was a nice touch. However, I could hear noise from other rooms, which was a bit disruptive at night.

Service

9.0

The staff was super friendly and attentive. A shout-out to my butler Jonathan, who went above and beyond to make my stay enjoyable. Each interaction was pleasant, and they really made me feel welcome.

Location

7.0

The resort is beautifully located near the beach and I enjoyed the lush landscape. However, the beach was covered in seaweed, which really was a bummer since I couldn't swim in the ocean.

Dining

8.0

Food options were varied and delicious! I particularly loved the Mexican restaurant, Mole, but I did notice a lot of pork on the menus. Thankfully, I found other tasty alternatives.

Facilities

7.0

The pools were a highlight for me, especially since we could choose between adult and family options. The nightly shows were also entertaining, but I wish there were more activities for adults in the evenings.

Alice

United States of America, November 2024

7.2/10

My stay at The Reserve Paradisus Playa Del Carmen was truly amazing, especially thanks to the very nice staff and beautiful surroundings. The activities, especially the dance and fitness classes, added so much fun to my day. However, I did experience some difficulty with restaurant reservations upon arrival, although the concierge team worked hard to accommodate us.

Rooms

10.0

The accommodations were spacious and comfortable, perfect for relaxing after a long day of activities.

Service

10.0

The service was really good, especially from Flor Martinez and Maria Castellanos, who went above and beyond to ensure our dining preferences were met.

Location

10.0

The resort's location is stunning, right on the beach and perfectly situated between great restaurants.

Dining

10.0

Dining options were fantastic, with a variety of tasty dishes including kid-friendly options that everyone in my family enjoyed.

Facilities

10.0

The facilities were great, featuring beautiful pools and a vibrant atmosphere, making it easy to unwind and explore.